Order Cancellation
Thank you for shopping with us! Please review our order cancellation policy below:
General Policy
Orders cannot be canceled once they are placed, except for complexion items such as:
- Foundations
- Concealers
- Powders
Cancellation Window
For eligible complexion items, cancellations must be requested within 2 hours of placing your order.
How to Request a Cancellation
To request a cancellation:
- Contact our Customer Support team [email protected].
- Our office hours are 8:00 AM – 5:00 PM PST.
- Please have your order number ready for faster assistance